Case studies

Finding out about other user experiences

“It works for me in every way I could
ever need it to, and more!”

Interviewing Jordan

I work for Digital Base Productions in Lubbock, Texas USA. I'm in charge of interactive media, which entails web design, DVD authoring, 3D animation, and Interactive CD-ROMs. I also help in the audio and video departments, engineering recording sessions for bands and voice talents, as well as gripping or working on field audio on commercial shoots.

  • Location:
  • Clients/projects
  • Employees:
  • Plan:
  • Lubbock, Texas USA
  • Generally only 1 or 2 clients at a time
  • 1
  • 10Time - Silver

“There is no other online application or software that I found that encompasses everything this site does, and certainly not as neatly as it is done here.”

“I NEVER found a time tracking application for the Mac that worked to my liking, and I NEVER found a Palm application that had the functionality I needed. 10Time has completely surpassed my expectations in both regards. I love it.”

“I watch my time like a hawk now. Without 10Time, I was unable to efficiently manage time-spent on anything.”

Can you tell us why you need a solution like 10Time Time Registration for teams? And what did you use before?

I don't need one for teams, but would love to use the functionality if it ever came up. Everything else works so well on this website, I'm sure that part works well too. I tried Palm software and Mac software, and nothing came close to organizing my time better. For a while I was using an Excel spreadsheet. It was awful.

How you first heard about 10Time?

A friend used it for a while, doing the same work I do.

What was your first impression?

Very first impression was "wow". The website somehow anticipated my needs. Everything was so easy to find, I LOVE the autocomplete functions on time tracking, and I love the fact that I can assign categories and such. I would not have even thought to standardize that.

What made you decide to go with 10Time as a time tracking solution? And what makes it that you keep using it?

There is no other online application or software that I found that encompasses everything this site does, and certainly not as neatly as it is done here.
It works for me in every way I could ever need it to, and more. I'm actually anxious to get more business so I can have more categories, team members, etc. I'm sure that the more complicated my time tracking gets, the easier this website will make it.

How did you experience the adaptation?

The adaptation wasn't difficult at all. I knew several options I wanted in a time tracking application, but didn't know how to implement them and couldn't find an existing software that fulfilled my needs. Finding fourteenDayz solved all my problems, so I was very eager to adapt to the site's functionality.

How do you use the system?

I'm logging in from home, work, or any other location, logging my time, printing reports and sending them directly to clients as invoices. It's a perfect system.

What do you find the most valuable aspect?

The application wouldn't be quite as appealing to me if it did not have such a smooth interface and a clean organizational structure. That aspect is unmatched in any other competing time-tracking solution I've seen.

In which ways have you used 10Time that you hadn't anticipated?

I've been able to easily flip through my past work history with old clients, which makes new estimates so much easier.

Can you tell us which features you like the least and why?

Honestly cannot think of a feature I do not like. If I could change anything at all, I'd give the application the ability to save customized skins, or perhaps I'd allow users to specify projects as having only one member or project- which would only serve to eliminate a few simple clicks when generating reports.

What features do you feel 10Time could do without and why?

Again, I can see how the features I do not use might be beneficial to others- maybe me someday!

How has 10Time helped you improve your billing or specifications?

Before I found 10Time, I was inconsistent in my prices, generally in the dark on time spent with any particular client or project, unorganized in my billing, and angry that I couldn't find a simple, clean solution. Finding 10Time has solved all of those problems, and given me a tool that makes me confident in the efficiency and profit of my work.

Did 10Time affect your time tracking habits?

I watch my time like a hawk now. Without 10Time, I was unable to efficiently manage time-spent on anything. Now, I find myself logging in several times a day just to assure myself that my time is worth money. It's a great tool, and I love using the site.

Is there something you want to add?

I honestly love this website. I'm a Mac user, so I sort of got used to applications working better than I expected with no troubles. I'm also a Palm user, so I was used to having a plethora of applications at my fingertips. Unfortunately, I NEVER found a time tracking app for the Mac that worked to my liking, and I NEVER found a Palm app that had the functionality I needed. 10Time has completely surpassed my expectations in both regards. I love it.

Jordan, thank you for your time having this interview!
The 10Time team.

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